Refund policy
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags, and in its original packaging. You’ll also need your receipt or proof of purchase.
To start a return, please contact us through our Contact page.
If your return is accepted, we’ll provide a prepaid return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Damages & Issues
Please inspect your order when it arrives. If your item is defective, damaged, or you received the wrong item, contact us as soon as possible so we can evaluate the issue and make it right.
Exceptions
We cannot accept returns on sale items or gift cards.
Certain limited-release, custom, or personalized products may also be final sale when clearly stated on the product page.
Please contact us if you have questions about whether a specific item is eligible for return.
Exchanges
The fastest way to exchange an item is to return the item you have. Once the return is accepted, you can place a separate order for the new item.
European Union 14-Day Cooling-Off Period
If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification, where applicable.
Returned items must be in the same condition in which they were received — unworn or unused, with tags, and in their original packaging. Proof of purchase is also required.
Refunds
We’ll notify you once we’ve received and inspected your return and let you know whether your refund has been approved.
If approved, your refund will automatically be issued to your original payment method within 10 business days. Please remember that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us through our Contact page.