Shipping policy

Order Processing

Orders are typically processed within 2–3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

During new product drops, promotions, or periods of high order volume, processing times may be slightly longer.

Shipping Rates & Delivery

Shipping rates and available delivery options will be calculated and displayed at checkout.

Delivery times shown at checkout are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside of our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Please allow time for tracking information to update after your order has been handed off to the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Delayed, or Damaged Orders

Once an order has been transferred to the shipping carrier, delivery times are outside of our direct control. If your package is significantly delayed, lost, or arrives damaged, please contact us and we will do our best to help resolve the issue.

Questions

For questions about your order or shipping, please contact us through our Contact page.